The ecommerce platform provider commercetools announced the release of the first artificial intelligence (AI) agent that it has co-developed with Mirion Technologies. The agent, which commercetools refers to as the B2B Intake Agent, is designed to help commercetools clients to take unstructured customer order requests and output actionable quotes and cart information. The launch follows other major updates from commercetools in 2026 , including the release of its agentic commerce product, Agenti